User Data Deletion

Disconnect Facebook or Instagram

1. Sign in to RunFloor Marketing.
2. Open Integrations.
3. Select Disconnect Page or Disconnect Instagram for the account.

This revokes RunFloor's saved connection. It does not delete posts already published on Facebook or Instagram.

Request permanent deletion

1. Open the RunFloor Support page.
2. Use the listed RunFloor Marketing business contact and request RunFloor account deletion.
3. Send the request from the email associated with your RunFloor account and identify the workspace to remove. Do not send a password or access token.

We will verify control of the account before deletion. After verification, we will delete or de-identify account data, business profile data, stored media, drafts, saved social connections, and unpublished schedules, subject to security, legal, and audit retention requirements.

Timing and exceptions

Verified requests are normally completed within 30 days. Backup copies may persist for a limited period before routine deletion. Records may be retained where required for fraud prevention, security, dispute resolution, or law.